FAQ

 

Q: Are you a manufactory or a trading company?
A: We are factory in Zhongshan since 2005, welcome to down visit our factory anytime!
Q: What social audits do you have?
A: We have BSCI, ISO, 2020 SCAN SECURITY audit.
Q: What are your main products?
A: Our main products are Air mattress, Inflatable Water Floats, Licensed Toys, Swimming Pool, Electric Air Pump and Promotion Items.
Q: Can you pass all the testing?
A: Yes, can pass all the testing such as EN71, EN13138, EN25649, REACH(Non phthalates, PAHs), ROSH, CE, ASTM, CPSIA...etc.
Q: How can we get a quotation?
A: Please kindly send us your detailed product photos with specification or send us a sample directly, we will calculate and quote accordingly in 24 hours.
 Q: Can you accept OEM and ODM?
A: Yes, we have OVER 16 years experience of OEM production, we share very good reputation with many famous brands.
Q: What is your MOQ?
A: Depends on size of products: small items 5000pcs, big products 2000pcs as MOQ. We also accept low quantity by using our stock material.
Q: Can I get a sample?
A: We could offer 1 sample free of charge by frieght collect, if need more, we will charge for sample fee and refundable when order confirmed.
Q: How about your delivery time?
A: Generally, it is 25--30days during our off season, and it is 35--60days in peak season. Please call us if urgent for promotion or near deadline, we always have a solution with so many years experience. Sampling lead time: 1day to 7days.
Q: What is your payment terms?
A: T/T 30% deposit, the balance against the copy of B/L; This is negotiable.
Q: Is it possible to know how is my product going on without visiting your company?
A: We can create Wechat group for you to easy communicate when your project get started, and you can always check your order's progress with our updating photos and videos everyday in the chat group. We guarantee you will get replied within 24hours for any issue.
Q.How do you make our business long-term and good relationship?
"1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business
 and make friends with them,no matter where they come from.