FAQ

Q&A with Zhongshan Smart Plastic Manufacturing Ltd.


Q1. Are you a manufacturer or a trading company?

A: We are a manufacturer located in Zhongshan, Guangdong, established in 2005. You are always welcome to visit us anytime!


Q2. What social audits do you have?

A: We have successfully passed ISO 9001, BSCI, SCAN, and FCCA factory audits, ensuring our commitment to quality and social responsibility.


Q3. What are your main products?

A: Our main products include a wide range of inflatable and plastic items:

  • Air mattresses & camping mattresses

  • Inflatable sofas & furniture

  • Swimming pools & pool floats

  • Inflatable tents, toys, and water park products

  • Gym mats, yoga mats, surfboards, kayaks, and boats

  • Electric air pumps and accessories

  • Hard & soft plastic components


Q4. Can your products pass testing requirements?

A: Yes. All our products meet international standards such as EN71, EN13138, EN25649, REACH, ROHS, CE, ASTM, and CPSIA.


Q5. How can I get a quotation?

A: Please send us detailed product photos or specifications, or mail a sample directly.
đź“§ E-Mail: jh_wm001@vip.163.com
📞 Tel: +86 18925354379
đź’¬ WeChat: ericacao0325
We’ll respond with a quotation within 24 hours.


Q6. Can you accept OEM & ODM orders?

A: Absolutely. We have over 20 years of OEM & ODM experience and have cooperated with world-class brands such as Disney, Target, Walmart, and Amazon.


Q7. What is your MOQ?

A: It depends on the product size. We also accept low-quantity orders using our stock materials.


Q8. Can I get a sample?

A: Yes, we can provide one free sample. Additional samples require a small fee, refundable after order confirmation.


Q9. What is your delivery time?

A:

  • Off-season: 25–30 days

  • Peak season: 35–45 days

  • Samples: 1–7 days
    We can expedite orders for urgent promotions upon request.


Q10. What are your payment terms?

A: Standard terms: T/T 30% deposit, balance against copy of B/L. Terms can be adjusted for long-term partners.


Q11. Can I track production progress remotely?

A: Yes! We can create a WeChat group for real-time updates. You’ll receive photos and videos daily, plus guaranteed replies within 24 hours.


Q12. How do you maintain long-term relationships with partners?

A:
We focus on consistent quality, fair pricing, and sincere communication.
Every customer is treated as a valued partner and friend, building trust-based, long-term cooperation worldwide.


🏅 Trusted by Global Brands:

Disney · Target · Walmart · Amazon